Customer care
Shipping & Delivery
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whitney elizabeth art
Shipping & Delivery
Last Updated and Effective date: September 28, 2026
Whitney Elizabeth Art currently ships within the United States.
Processing Times
For commissioned pieces, please allow up to 14 business days for processing before shipment unless a different timeline has been communicated for your order.
Ready-to-ship artwork may have a shorter processing time depending on availability.
Business days do not include weekends or federal holidays.
Standard Shipping
Once an order has been shipped, standard delivery typically takes approximately 5–7 business days.
Shipping and delivery estimates are provided as a general guideline and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, high shipping volume, or other circumstances outside of our control.
Tracking
When available, tracking information will be sent to the email address provided at checkout once your order has shipped.
Please allow time for tracking information to update after the carrier receives your package.
You can track your order here.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Whitney Elizabeth Art is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible at artbywhitneyelizabeth@gmail.com. Address changes cannot be guaranteed once an order has entered processing or has shipped.
Lost, Delayed, or Damaged Packages
Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of our control.
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at artbywhitneyelizabeth@gmail.com with your order information. We will review the situation and assist where reasonably possible.
For damaged shipments, please retain the artwork, packaging, and shipping materials and provide photographs when requested.
Additional Information
Shipping timelines may vary for custom, oversized, or specialty pieces. Any significant variation from the standard processing or shipping timeline will be communicated when applicable.
By placing an order with Whitney Elizabeth Art, you acknowledge that processing and delivery dates are estimates and may be subject to reasonable delays.