Last Updated and Effective date: September 28, 2026

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Welcome to Whitney Elizabeth Art. These Terms & Conditions (“Terms”) apply to your use of artbywhitneyelizabeth.com (the “Site”) and purchases made through it. The Site is operated by Whitney Elizabeth doing business as Whitney Elizabeth Art (“we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms.

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1. Artwork and product details

We do our best to describe each piece accurately, including its materials, dimensions, and condition. Original artwork is made by hand, so variations in texture, brushwork, and finish are part of the piece. Colors may appear different on your screen than they do in person.

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Frames, furniture, and other objects shown in photographs are included only when the product listing says so. Please review the listing and contact us with any questions before purchasing.

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2. Availability and limited releases

Some pieces are one of a kind or available in limited quantities. Adding a piece to your cart does not reserve it. If an item becomes unavailable after you order, we will contact you and refund the amount paid for that item.

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If an error in a listing or price affects your order, we will contact you before fulfilling it. You may accept the corrected information or cancel the affected item for a refund.

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3. Prices and payment

All prices are shown in U.S. dollars. Applicable taxes and shipping charges will be shown at checkout before you place your order. By submitting an order, you authorize the charge to your selected payment method for the total shown at checkout.

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4. Commissions

Before accepting a commission, we will agree with you in writing on the artwork’s scope, price, payment schedule, estimated timeline, and any included revisions. A commission is confirmed only after we accept the project and receive any required payment or deposit.

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Changes requested after the scope is approved may affect the price or timeline. We will tell you about any additional charge before proceeding. All sales are final once a commission is accepted, subject to any different terms we expressly agree to in writing and any rights required by law.

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You confirm that you have the right to provide any reference images or other materials you submit for a commission and to authorize their use for the agreed project.

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5. Shipping and delivery

We ship within the United States. Shipping options and charges will be shown at checkout. If we provide a shipping timeframe in a product listing or at checkout, we will have a reasonable basis for that timeframe. If no timeframe is provided, we will ship within 30 days after receiving a completed order.

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If we cannot ship within the applicable timeframe, we will contact you about the delay and provide the choice to agree to a revised shipping date or cancel the unshipped item for a full refund, as required by law. Carrier delivery estimates may vary after an order ships.

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Please enter your shipping address carefully. If you notice an error, email us at artbywhitneyelizabeth@gmail.com as soon as possible.

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6. Final sales and order issues

All sales are final. We do not accept returns or exchanges, or offer refunds because you change your mind. This applies to original artwork, limited releases, and accepted commissions.

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If your order arrives damaged or you receive the wrong item, email artbywhitneyelizabeth@gmail.com promptly with your order number and photographs of the item and packaging. We will review the issue and work with you on an appropriate resolution. This policy does not limit refunds or other remedies required by law, including the shipping-delay rights described in Section 5.

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7. Ownership and copyright

When you purchase an artwork, you own the physical piece. Copyright in the artwork remains with the artist or applicable rights holder unless it is transferred in a separate written agreement.

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You may display or resell the physical piece you own. Your purchase does not give you permission to make or sell reproductions, create prints, or use the artwork’s image commercially. We welcome personal photographs of your piece shared on social media. For commercial use or licensing, contact us first.

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8. Site content

Artwork images, photographs, text, graphics, logos, and other content on the Site belong to us or their respective owners. You may use the Site for personal shopping and information. You may not reproduce or commercially use its content without permission from the applicable rights holder.

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9. Reviews and customer photographs

If you submit a review directly to the Site, you confirm that it reflects your genuine experience. You permit us to display it on the Site. We may remove content that is unlawful, abusive, unrelated, or infringes another person’s rights, but we will not edit a review to misrepresent your opinion.

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Tagging @artbywhitneyelizabeth or using #WhitneyElizabethArt does not, by itself, give us permission to reuse your photograph or post in our marketing. We will ask for permission separately.

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10. Use of the Site

You agree not to use the Site unlawfully, interfere with its operation or security, submit false information, or infringe another person’s rights. We may restrict access when reasonably necessary to protect the Site, our customers, or our business.

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11. Third-party services

We may use third-party providers for payments, shipping, and other services. The Site may also link to websites we do not control. Those providers and websites may have their own terms and privacy practices.

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12. Privacy

Our Privacy Policy explains how we collect and use personal information. If you subscribe to marketing emails, you can unsubscribe using the link in those emails.

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13. Site availability and liability

We work to keep the Site accurate and available, but cannot guarantee uninterrupted access or an error-free Site. To the extent permitted by law, the Site is provided “as is.”

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the Site or a purchase. Our liability for a claim relating to an order will not exceed the amount paid for the affected item, except where the law does not permit that limit. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

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14. Changes to these Terms

We may update these Terms by posting a revised version with a new effective date. The Terms in effect when you place an order will govern that order unless a change is required by law or you agree otherwise.

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15. Governing law

These Terms are governed by Texas law, without limiting consumer protections that apply to you under law. If you have a concern about an order, please contact us so we can try to resolve it.

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16. Contact

For questions about these Terms or an order, email artbywhitneyelizabeth@gmail.com.