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Returns & Exchanges

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whitney elizabeth art

Returns & Exchanges

Last Updated and Effective date: September 28, 2026

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All purchases from Whitney Elizabeth Art are considered final sale. We do not routinely accept returns, exchanges, or cancellations. 

 

Because each piece is sold in limited quantities and may be original or one-of-a-kind artwork, we ask that you carefully review all product details, dimensions, photographs, and descriptions before completing your purchase.

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Exceptions

We understand that unexpected situations may arise. If you experience an issue with your order, please contact us at artbywhitneyelizabeth@gmail.com with your order information and a description of the issue.

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Requests will be reviewed individually. Any return, exchange, store credit, replacement, or other accommodation is offered solely at the discretion of Whitney Elizabeth Art and is not guaranteed.

Approval of an exception in one instance does not require Whitney Elizabeth Art to provide the same accommodation for future purchases.

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Damaged or Incorrect Orders

If your artwork arrives damaged or you receive an incorrect item, please contact us as soon as possible and include photographs of the item and packaging where applicable. We will review the circumstances and determine an appropriate resolution.

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Please retain all original packaging until your request has been reviewed.

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Approved Returns

If a return is specifically approved by Whitney Elizabeth Art, instructions will be provided before the item is sent back. Items returned without prior authorization may not be accepted.

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Unless otherwise agreed in writing, any approved return must be received in its original condition and packaging. Shipping costs and other expenses associated with an approved return may be the responsibility of the customer.

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Final Sale

Purchasing from Whitney Elizabeth Art signifies your acknowledgment and acceptance that all sales are final except where otherwise approved by us or required by applicable law.

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For questions regarding an order, please contact artbywhitneyelizabeth@gmail.com.

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