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Privacy Policy

whitney elizabeth art

Privacy Policy

Last Updated and Effective date: September 28, 2026

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Whitney Elizabeth Art respects your privacy. This Privacy Policy explains how Whitney Elizabeth Art (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit artbywhitneyelizabeth.com (the “Site”), make a purchase, request a commission, subscribe to emails, or contact us.

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Information we collect

Information you provide. When you place an order, request a commission, contact us, or sign up for emails, you may provide your name, email address, phone number, billing and shipping addresses, order details, and the contents of your messages. For commissions, you may also provide preferences, reference images, or other materials related to the piece. If you submit a review or photograph directly to us, we collect what you choose to share.

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Payment information. Payment details are processed through our Wix checkout and its payment provider. We receive standard order and transaction information, such as the amount paid, payment status, and transaction identifier. We do not receive or store full payment-card numbers.

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Site activity. Wix and the Site may collect your IP address, device and browser details, pages viewed, referring website, and approximate location derived from your IP address. Wix uses cookies and similar technologies to operate the Site and provide built-in analytics. We do not use analytics tools or advertising pixels outside the tools available through Wix.

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How we use information

We use personal information to:

  • Process payments, fulfill orders, arrange shipping, and provide order support.

  • Respond to questions and commission requests and communicate about commissioned pieces.

  • Send news and updates if you subscribe to our marketing emails.

  • Understand how visitors use the Site through Wix’s built-in analytics and improve the shopping experience.

  • Operate and protect the Site, prevent fraud, and troubleshoot problems.

  • Maintain business records and comply with legal obligations.

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When we share information

We share information when needed to operate our business, including with Wix and providers that process payments, deliver emails, and ship orders. These providers receive information relevant to the services they perform. We may also disclose information when required by law, to protect our rights or customers, or in connection with a business sale or transfer.

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We do not sell personal information.

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Cookies and your choices

Cookies are small files stored on your device. Essential cookies help the Site function, including supporting your cart and checkout. Analytics cookies help us understand how visitors use the Site through Wix’s built-in analytics. If you allow them, advertising cookies may help measure or personalize ads you receive.

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You can opt out of nonessential cookies through the Site’s cookie settings. You can also control cookies through your browser settings. Blocking all cookies may limit features or prevent parts of the Site from working properly.

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Marketing emails

If you subscribe to our email list, we use your email address to send news, new releases, and other updates. You can unsubscribe at any time through the link in a marketing email or by contacting artbywhitneyelizabeth@gmail.com. We may still send messages needed to complete an order or respond to your requests.

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How long we keep information

We keep personal information for as long as reasonably needed to complete orders and commissions, maintain business and tax records, resolve disputes, and meet legal obligations. Retention periods depend on the type of information and why it was collected. You may request deletion as described below, subject to information we need to retain for lawful purposes.

Security

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We use reasonable measures designed to protect personal information. No website or method of electronic storage can be guaranteed completely secure. If you believe information you shared with us has been compromised, contact artbywhitneyelizabeth@gmail.com.

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Your privacy choices and rights

You may ask to access, correct, or delete personal information we hold about you by emailing artbywhitneyelizabeth@gmail.com. Depending on where you live and which laws apply, you may have additional rights, including the right to obtain a copy of your information or opt out of certain uses.

You can opt out of nonessential cookies using the Site’s cookie settings and contact us with other privacy requests. We may need to verify your identity before fulfilling a request and may retain some information when permitted or required by law. If we deny a request and applicable law gives you a right to appeal, you may appeal by replying to our decision email.

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Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us with personal information, email artbywhitneyelizabeth@gmail.com so we can review and address it.

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Third-party websites

The Site may link to third-party websites or social media platforms. Their privacy practices are governed by their own policies, which we encourage you to review.

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Changes to this policy

We may update this Privacy Policy as our practices change. We will post the revised policy here with a new effective date. If a change requires additional notice under applicable law, we will provide it.

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Contact us

For questions about this Privacy Policy or requests concerning your personal information, email artbywhitneyelizabeth@gmail.com.

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